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Cancellation terms

Here you find further details on our cancellation terms.

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Cancellations

Cancelling individual rooms (up to 3 rooms)

In the event of a cancellation, short-term change or premature departure, the following cancellation fees will apply:

  • Up to 21 days prior to arrival no fees apply.
  • 21 days or less prior to arrival, 50 % of the agreed price.
  • 7 days or less prior to arrival or premature departure, 100 % of the agreed price.

Cancelling several rooms (from 4 rooms)

In the event of a cancellation, short-term change or premature departure, the following cancellation fees will apply:

  • Up to 40 days prior to arrival, the entire event can be cancelled for free.
  • Up to 21 days prior to arrival, 50 % of the booked rooms can be cancelled for free.
  • 21 days or less prior to arrival, 50 % of the agreed room price.
  • 7 days or less prior to arrival or premature departure, 100 % of the agreed price.

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